Due to scheduled system maintenance, Online Banking, Mobile Banking, and Telephone Banking will be unavailable on Sunday, August 14 from 12:00 a.m. to 6:00 a.m.

If you have been impacted by Hurricane Ian, we are here to help. Contact us at 800.880.5328 for more information.

Contact Us

Call, click, or visit—we’re here when you need us.

So that our employees can enjoy time with their families, all branches and the Member Contact Center will be closed:

As always, you can bank anytime, anywhere with Online and Mobile Banking.

Here’s How You Can Reach Us

On the phone or online, we want to hear from you. Contact us however it’s convenient for you.

Call

505-254-4369
(1-800-880-5328)

Live, local member service representatives are available to assist you six days a week.

Monday–Friday
7:00 a.m.–6:00 p.m.

Saturday
9:00 a.m.–3:00 p.m.

e-mail

If you prefer the written word, shoot us your questions or comments through e-mail. Just remember: never send personal information such as your account number or log-in information via e-mail.

Tellerphone

505-254-4367
(1-800-880-8277)

Take care of business when it’s convenient for you—24 hours a day, 7 days a week—through the automated TellerPhone system. 

  • Check account and loan balances
  • Transfer funds
  • Make payments
  • Review transactions (deposits and withdrawals)
  • Review cleared checks
  • Request a cashier’s check
  • Available in English and Spanish 

 

Mailing Address

Need to send us mail the old-fashioned way? Let’s do it. You can mail us:

Kirtland CU
PO Box 80570
Albuquerque, NM 87198

Card Services

Debit Card:

Lost or stolen debit card? Need to change your PIN or activate a new card? Give us a call.

24-hour support is available for lost or stolen debit cards, so call us as soon as possible to limit the risk of fraudulent activity.

1-800-880-5328
Credit Cards:

Check the back of your Independence Credit Card for support contacts. To report a lost or stolen credit card or report fraudulent activity, call:

1-800-449-7728

For cardholder services, call:

1-866-820-2902

How can we improve?
Send your concerns to the Supervisory Committee.

Additional Information

Find branch information, locate an ATM, or get fast answers to your questions.

Locations and ATMs

Find us where you need us.

Help and Support

Get your questions answered, fast and easy.

Join Our Team

Looking for a career? Explore our possibilities.

About Kirtland

Learn what makes Kirtland CU…us.

Important: When e-mailing, never include your account number, sensitive, or personal information. E-mail is not a secure channel and for your security, we will not release sensitive information via e-mail. For transactions or inquiries requiring the exchange of sensitive information, please call our Call Center.

Make Road-Trip Memories

Get a new set of wheels at Rich Ford. Now through August 31, Rich Ford will give you $500 off.

Kirtland CU branches and the Member Contact Center will be closed Monday, September 5 in observance of Labor Day.