Rest Confident, Your Money is Safe and Secure at Kirtland Credit Union, a message from our President & CEO. Learn More

All Kirtland CU branches and locations will be closed on Monday, May 27 in observance of Memorial Day.

Kirtland Credit Union will never ask you to provide, update, or verify personal or account information through an unsolicited email, phone call, or text message.

We will NEVER ask for your online banking access codes, credentials or for you to transfer money.

If you receive an unsolicited email, phone call, or text message, DO NOT RESPOND. Notify us at (505) 254-4369 or 1-800-880-5328.

Learn more about fraud awareness and prevention at our Security Center page.

Concerned about how a government shutdown may impact you? Call us at 1.800.880.5328 to discuss your needs.

Contact Us

Call, click, or visit—we’re here when you need us.

So that our employees can enjoy time with their families, all branches and the Member Contact Center will be closed:

As always, you can bank anytime, anywhere with Online and Mobile Banking.

Here’s How You Can Reach Us

On the phone or online, we want to hear from you. Contact us however it’s convenient for you.

Fraud Awareness & Prevention Center

Have questions about fraud, scams, identify theft, how to protect yourself or privacy?  We have FAQs, resources and more all in one place.

Call

505-254-4369
(1-800-880-5328)

Live, local member service representatives are available to assist you six days a week.

Monday–Friday
7:00 a.m.–6:00 p.m.

Saturday
9:00 a.m.–3:00 p.m.

e-mail

If you prefer the written word, shoot us your questions or comments through e-mail. Just remember: never send personal information such as your account number or log-in information via e-mail.

Tellerphone

505-254-4367
(1-800-880-8277)

Take care of business when it’s convenient for you—24 hours a day, 7 days a week—through the automated TellerPhone system. 

  • Check account and loan balances
  • Transfer funds
  • Make payments
  • Review transactions (deposits and withdrawals)
  • Review cleared checks
  • Request a cashier’s check
  • Available in English and Spanish 

 

Mailing Address

Need to send us mail the old-fashioned way? Let’s do it. You can mail us:

Kirtland CU
PO Box 80570
Albuquerque, NM 87198

Card Services

Debit Card:

Lost or stolen debit card? Need to change your PIN or activate a new card? Give us a call.

24-hour support is available for lost or stolen debit cards, so call us as soon as possible to limit the risk of fraudulent activity.

1-800-880-5328
Credit Cards:

Check the back of your VISA® Credit Card for support contacts. To report a lost or stolen credit card or report fraudulent activity or reach cardholder services, call:

1-866-820-2902

How can we improve?
Send your concerns to the Supervisory Committee.

Additional Information

Find branch information, locate an ATM, or get fast answers to your questions.

Locations and ATMs

Find us where you need us.

Help and Support

Get your questions answered, fast and easy.

Join Our Team

Looking for a career? Explore our possibilities.

About Kirtland

Learn what makes Kirtland CU…us.

Important: When e-mailing, never include your account number, sensitive, or personal information. E-mail is not a secure channel and for your security, we will not release sensitive information via e-mail. For transactions or inquiries requiring the exchange of sensitive information, please call our Call Center.

Don't Be a Victim!

You need to know about credit union impersonation scams so you can avoid becoming a victim of these nefarious tactics.

Online and Mobile Banking will be unavailable on Thursday, May 9 from 10:00 p.m. to 6:00 a.m. Friday, May 10.