Rest Confident, Your Money is Safe and Secure at Kirtland Credit Union, a message from our President & CEO. Learn More

Credit and debit card fraud is on the rise. Please monitor your account activity for any unusual transactions. >> Learn more

Kirtland CU branches and the Member Contact Center will be closed on Monday, February 19 in observance of Presidents’ Day.

Kirtland Credit Union will never ask you to provide, update, or verify personal or account information through an unsolicited email, phone call, or text message. If you receive an unsolicited email, phone call, or text message, DO NOT RESPOND. Notify us at (505) 254-4369 or 1-800-880-5328.

If you may experience financial hardship related to the government shutdown, we’re here to help. Call 1.800.880.5328 or visit one of our branch locations for more information.

Contact Us

Call, click, or visit—we’re here when you need us.

So that our employees can enjoy time with their families, all branches and the Member Contact Center will be closed:

As always, you can bank anytime, anywhere with Online and Mobile Banking.

Here’s How You Can Reach Us

On the phone or online, we want to hear from you. Contact us however it’s convenient for you.

Call

505-254-4369
(1-800-880-5328)

Live, local member service representatives are available to assist you six days a week.

Monday–Friday
7:00 a.m.–6:00 p.m.

Saturday
9:00 a.m.–3:00 p.m.

e-mail

If you prefer the written word, shoot us your questions or comments through e-mail. Just remember: never send personal information such as your account number or log-in information via e-mail.

Tellerphone

505-254-4367
(1-800-880-8277)

Take care of business when it’s convenient for you—24 hours a day, 7 days a week—through the automated TellerPhone system. 

  • Check account and loan balances
  • Transfer funds
  • Make payments
  • Review transactions (deposits and withdrawals)
  • Review cleared checks
  • Request a cashier’s check
  • Available in English and Spanish 

 

Mailing Address

Need to send us mail the old-fashioned way? Let’s do it. You can mail us:

Kirtland CU
PO Box 80570
Albuquerque, NM 87198

Card Services

Debit Card:

Lost or stolen debit card? Need to change your PIN or activate a new card? Give us a call.

24-hour support is available for lost or stolen debit cards, so call us as soon as possible to limit the risk of fraudulent activity.

1-800-880-5328
Credit Cards:

Check the back of your VISA® Credit Card for support contacts. To report a lost or stolen credit card or report fraudulent activity or reach cardholder services, call:

1-866-820-2902

How can we improve?
Send your concerns to the Supervisory Committee.

Additional Information

Find branch information, locate an ATM, or get fast answers to your questions.

Locations and ATMs

Find us where you need us.

Help and Support

Get your questions answered, fast and easy.

Join Our Team

Looking for a career? Explore our possibilities.

About Kirtland

Learn what makes Kirtland CU…us.

Important: When e-mailing, never include your account number, sensitive, or personal information. E-mail is not a secure channel and for your security, we will not release sensitive information via e-mail. For transactions or inquiries requiring the exchange of sensitive information, please call our Call Center.

Don't Be a Victim!

You need to know about credit union impersonation scams so you can avoid becoming a victim of these nefarious tactics.

Online, Mobile, and Telephone Banking will be unavailable on Sunday, December 17 from 12:00-5:00 a.m. MST.