Contact Us
Call, click, or visit—we’re here when you need us.
So that our employees can enjoy time with their families, all branches and the Member Contact Center will be closed:
- Friday, December 24 (Christmas Eve)
- Saturday, December 25 (Christmas Day)
- Friday, December 31 (New Year's Eve)
- Saturday, January 1 (New Year's Day)
As always, you can bank anytime, anywhere with Online and Mobile Banking.
Here’s How You Can Reach Us
On the phone or online, we want to hear from you. Contact us however it’s convenient for you.
Call
505-254-4369
(1-800-880-5328)
Live, local member service representatives are available to assist you six days a week.
Monday–Friday
7:00 a.m.–6:00 p.m.
Saturday
9:00 a.m.–3:00 p.m.
Tellerphone
505-254-4367
(1-800-880-8277)
Take care of business when it’s convenient for you—24 hours a day, 7 days a week—through the automated TellerPhone system.
- Check account and loan balances
- Transfer funds
- Make payments
- Review transactions (deposits and withdrawals)
- Review cleared checks
- Request a cashier’s check
- Available in English and Spanish
Mailing Address
Need to send us mail the old-fashioned way? Let’s do it. You can mail us:
Kirtland CU
PO Box 80570
Albuquerque, NM 87198
Card Services
Debit Card:
Lost or stolen debit card? Need to change your PIN or activate a new card? Give us a call.
24-hour support is available for lost or stolen debit cards, so call us as soon as possible to limit the risk of fraudulent activity.
1-800-880-5328
ATTENTION MEMBERS:
Please review important information about your Visa® Credit Card
Credit Cards:
Check the back of your Independence Credit Card for support contacts. To report a lost or stolen credit card or report fraudulent activity or reach cardholder services, call:
1-866-820-2902
How can we improve?
Send your concerns to the Supervisory Committee.
Additional Information
Find branch information, locate an ATM, or get fast answers to your questions.
Help and Support
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Join Our Team
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About Kirtland
Learn what makes Kirtland CU…us.
Important: When e-mailing, never include your account number, sensitive, or personal information. E-mail is not a secure channel and for your security, we will not release sensitive information via e-mail. For transactions or inquiries requiring the exchange of sensitive information, please call our Call Center.
