Rest Confident, Your Money is Safe and Secure at Kirtland Credit Union, a message from our President & CEO. Learn More

All Kirtland CU branches and locations will be closed on Monday, May 27 in observance of Memorial Day.

Kirtland Credit Union will never ask you to provide, update, or verify personal or account information through an unsolicited email, phone call, or text message.

We will NEVER ask for your online banking access codes, credentials or for you to transfer money.

If you receive an unsolicited email, phone call, or text message, DO NOT RESPOND. Notify us at (505) 254-4369 or 1-800-880-5328.

Learn more about fraud awareness and prevention at our Security Center page.

Welcome to Kirtland Credit Union's

Fraud Awareness and Prevention Center

Let’s work together to help keep your account safe.

We are committed to serving members with care, respect, and responsibility.

With scams becoming more common, keeping your online accounts safe should be a top priority. Use caution if you receive a call, email, or text message that appears to be from Kirtland Credit Union and remember: We will NEVER ask for your online banking access codes, credentials or for you to transfer money.

If you do receive a message that you suspect to be fraud, do not answer or engage in conversation. Instead, call our Contact Center, open Monday – Friday from 7:00 a.m. – 6:00 p.m. and Saturdays from 9:00 a.m. – 3:00 p.m.

How we protect you

If you see that money was removed from your checking or savings accounts through our mobile or online banking bill pay or transfer services and you didn’t authorize the transaction, let us know right away. We’ll reimburse you for those unauthorized transactions when you contact us promptly after the transaction appears on your statement.

Don't Be a Victim!

You need to know about credit union impersonation scams so you can avoid becoming a victim of these nefarious tactics.

Online and Mobile Banking will be unavailable on Thursday, May 9 from 10:00 p.m. to 6:00 a.m. Friday, May 10.