1. Notify your financial institution. Kirtland CU’s Contact Center: 1-800-880-5328 or 505-254-4369
2. Report to your local law enforcement and provide the report number to Kirtland Credit Union’s BSA Fraud Department.
3. US Postal Service: Report Mail Theft
4. Monitor your account.  Set up account alerts to help monitor your account activity.  If you see any suspicious activity, contact the credit union immediately.

Report Wallet or purse lost/stolen through local law enforcement and identify what was in your wallet or purse.

See information below for individual items that might be in your wallet or purse.

1. Call your financial institution immediately. Kirtland CU’s Contact Center: 1-800-880-5328 or 505-254-4369
2. Review your current transaction history for suspicious activity.
3. Place a stop payment on the missing check numbers.  If you’re unsure what check numbers are missing, close your current checking account and open a new one.
4. Report unauthorized transactions to the law enforcement office of where the crime was committed and provide report number to KCU’s BSA Fraud Department.

1. Call your financial institution immediately. Kirtland CU’s Contact Center: 1-800-880-5328 or 505-254-4369
2. Review your current transactions for suspicious activity.
3. Ask to close your account and open a new one.
4. Monitor your credit report or consider placing a credit freeze or fraud alert through one of the 3 credit bureaus.
   1. Experian
      • Consumer Assistance
      • 1-888-397-3742
   2. Trans Union
      • Freeze My Credit
      • 1-888-909-8872
   3. Equifax
      • ID & Credit Card Theft
      • 1-800-685-1111
5. Report to FTC for possible identity theft.

1. Call credit card companies immediately and cancel the cards.
   • For Kirtland CU’s credit card call PSCU: 1-866-820-2902, 24/7, 365 days a year
2. Review your current transactions for suspicious activity.
3. To dispute an unauthorized credit card transaction, please contact PSCU at 1-866-820-2902.
4. Report unauthorized transactions to the law enforcement office of where the crime was committed and provide report number to KCU’s BSA Fraud Department.

1. Call your financial institution immediately.
   • Kirtland CU’s Contact Center: 1-800-880-5328 or 505-254-4369
   • PSCU: 1-866-820-2902, 24/7, 365 days a year
2. Review your current transactions for suspicious activity.
3. Ask to close your debit card and order a new one.
4. To dispute an unauthorized debit card transaction, please
   • contact Kirtland CU’s Contact Center at 1-800-880-5328 or 505-254-4369 or visit a branch.
5. Report unauthorized transactions to the law enforcement office of where the crime was committed and provide report number to KCU’s BSA Fraud Department.

1. Report loss to motor vehicle division.
2. Monitor your credit report or consider placing a credit freeze or fraud alert through one of the 3 credit bureaus.
3. Report to FTC for possible identity theft.

Use the RAPIDS self-service ID office online to report a lost or stolen ID or USA.Gov.

Article: DOD ID Card Issuance and Replacement

1. Report loss to USA.Gov
2. Monitor your credit report or consider placing a credit freeze or fraud alert through one of the 3 credit bureaus.
3. Report to FTC for possible identity theft.

Call and report loss to your insurance company

1. Call and report loss to the Social Security Administration
   1. Replace Social Security Card
   2. 1-800-772-1213
2. Monitor your credit report or consider placing a credit freeze or fraud alert through one of the 3 credit bureaus.
3. Report to FTC for possible identity theft.