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Explore the latest happenings at Kirtland CU and learn about important topics from around the financial world. Here’s your insight! To learn about retirements, investments and financial planning, check out Invested now.

Setting Up Card Management

By K-Staff

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Credit and debit card fraud is on the rise.

That’s why it’s more important than ever to monitor your accounts closely so you can report unusual activity as quickly as possible.

The best way to monitor your accounts is to activate card notifications. This provides instant notification when a transaction occurs on your credit or debit card.

Here’s how you can turn on notifications for your credit or debit card:

Online Banking Instructions for Activating & Managing Card Notifications

Online Banking

1. Log in to Online Banking by clicking the Login button at the top right corner of our website, and enter your user ID and password.

2. Click on Card Management in the Online Banking navigation bar.

3. Choose Alerts and Controls for the card you want to receive notices about. You can adjust your notifications by merchant type, transaction type, location type, or set spend limits for your card.

4. Choose Delivery Options to turn on push notifications, SMS notifications, and email notifications. You should now receive an alert for any transaction that meets the criteria you have set in Alerts and Controls.

Mobile Banking Instructions for Activating & Managing Card Notifications

1. Open the Kirtland CU mobile app and log in to Mobile Banking with your credentials.

2. Tap on More to access additional options.

3. Tap on Manage Cards.

4. Tap on View All to reveal Alerts & Controls.

5. Tap on Alerts and Controls to set up transaction alerts.

6. Tap on Delivery Options to turn on notifications for your device.

If you notice anything out of the ordinary in your account history:

  • Turn off your credit or debit card within Card Management in Online or Mobile Banking by toggling the Card Active switch to OFF. This will prevent additional transactions from being executed without your permission.
  • Speak with us over the phone at 1-800-880-5328 or at one of our branches for further assistance.
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