Regularly monitor your accounts

It’s easy to monitor your accounts with Digital Banking – checking your balances and statements on a regular basis will help you catch unauthorized transactions quickly and minimize damage in the event your information has been compromised.

Keep all personal and financial information secure and private

Shred any financial documents that may have personal information before throwing them away. Keep important personal and financial documents – including checks – in secure places. For your digital accounts, use strong, unique passphrases and change them on a regular basis, as well as multi-factor authentication and VPNs (Virtual Private Networks) to increase your accounts’ security.

Verify account contact information

Make sure your account contact information is up to date – if your lender doesn’t know how to reach you when they have a question or there is a suspicious transaction, it could lead to trouble.

Double-check all correspondence

Be wary of any message that asks for your personal information or directs you to a website to provide it. If you are ever in doubt about a message you receive, reach out to your lender through a verified contact channel, such as a phone number listed on their website – not the number provided in the message.

Keep an eye on your mailbox

If you are receiving unfamiliar bills or notices about loans you never applied for – or if you are missing mail you would normally expect about your outstanding loans – it may be a signal of identity theft. Review your credit report to spot unauthorized activity and report to lenders as soon as possible.