Rest Confident, Your Money is Safe and Secure at Kirtland Credit Union, a message from our President & CEO. Learn More
We have engaged FORVIS, LLP (Attn: Jeff Rosno, 1801 California Street , Ste. 2900, Denver, CO 80202) to perform member verifications. Kindly compare the balance of your accounts on your December 2022 statement WITH YOUR RECORDS. If balances do not agree, please address your discrepancies directly to FORVIS, LLP. Include your name, truncated account number, and an explanation of the difference noted. A reply is not considered necessary unless a difference is noted.
Kirtland CU branches and the Member Contact Center will be closed Monday, September 4 in observance of Labor Day.
Due to a power outage, our Montgomery Crossings branch is currently closed.
Our other branches remain open to serve your needs, as well as Kirtland CU Online & Mobile Banking.
By The Security Team
Identity fraud. It’s the intangible crime that strikes at the heart of your financial well-being, and it’s happening at record levels.
Javelin Strategy & Research began tracking identity fraud in 2003, and the results of their 2016 study found that despite the efforts of the industry, fraudsters successfully adapted to net two million more victims in 2016 with the amount fraudsters took rising by nearly one billion dollars to $16 billion.
What can you do to protect yourself?
Following these smart tips can reduce your likelihood of falling prey to an identity thief.
ENROLL IN ONLINE AND MOBILE BANKING
Being able to follow your account activity in nearly real-time speed allows you to detect an issue early so you can take action to limit losses. Check your accounts often for cleared transactions, pending transactions, scheduled transfers, and any unusual account activity.
SIGN UP FOR ACCOUNT ALERTS
Text and e-mail alerts are available through the Kirtland FCU Online and Mobile banking systems. Be sure to turn them on to receive alerts in response to a variety of triggers including unusual account activity and low balances.
SET A CODE WORD
You use a password to access your account online; set one for your phone interactions with Kirtland FCU, too! A code word adds an extra layer of security for your accounts. Should your personal information fall into the wrong hands and a thief attempt to use it to gain access to your Kirtland FCU account, they’ll be unable to without your personal code word. Anyone calling to do business on your account OR as a signer on your account will be asked for the code word before any information is discussed over the phone. So, the only people with access to your money are you and your cosigners!
Enroll in e-Statements through Online Banking to reduce the amount of paper you receive—and the amount of information that could potentially fall into the wrong hands. Thieves still find your information the old-fashioned way: by stealing statements and other sensitive documents right out of your trash or mailbox. With e-Statements, your account summaries arrive securely in your Online and Mobile Banking account, safely away from dumpster-diving thieves.
Kirtland FCU is committed to safeguarding your personal and financial information through advanced security techniques and monitoring, in addition to offering the account services mentioned earlier.
What else can you do? What if a thief strikes anyway?
Purchase ID Theft Protection
Kirtland FCU partners with Identity Fraud, Inc. to offer a comprehensive suite of protection products that help minimize your risk of becoming a victim of identity theft. Services can include:
Cover yourself with these protective services, and more, for less than $3 a month.