ROUTING NUMBER: 307070050
Rest Confident, Your Money is Safe and Secure at Kirtland Credit Union, a message from our President & CEO. Learn More
Mobile Check Deposit is Temporarily Unavailable. We apologize for the inconvenience.
All Kirtland CU branches and locations will be closed on Monday, October 12 in observance of Indigenous Peoples’ Day.
If you have been financially impacted by the wildfires in Arizona, Colorado, and New Mexico, we’re ready to work with you on personalized solutions.
Contact us today at (800) 880-5328 to learn how we can help.
Our Los Lunas branch is temporarily closed this morning. If you need in-branch banking services, please visit any of our other Kirtland CU branches.
If you may experience financial hardship related to the government shutdown, we’re here to help. Contact us at 1.800.880.5328 for assistance, and click here to see how we are standing with you.
If you are experiencing financial hardship related to the government shutdown, we’re here to help. Click here to see how we are standing with you.
Use caution if you receive a call, email, or text message that appears to be from Kirtland Credit Union. Don’t click on links or call phone numbers in unsolicited messages. Remember: We will NEVER ask for your online banking access codes, credentials or for you to transfer money.
Use caution if you receive a call, email, or text message that appears to be from Kirtland Credit Union. Remember: We will NEVER ask for your debit card number, PIN or CVV code.
Chat Temporarily Unavailable: We’re currently experiencing issues with our chat service in Digital Banking. For immediate assistance, please call us or visit your nearest branch. We apologize for the inconvenience.
ROUTING NUMBER: 307070050
Scammers manipulate emotions like fear, panic, or excitement to make you bypass your financial institutions’ normal security warnings.
The Tactic: Scammers use technology to spoof your bank’s real phone number. They pretend to be from the fraud department and claim your account is under attack.
The Ask: They will instruct you to transfer your money immediately into a “new, safe, government-backed account” or even tell you to “Zelle money to yourself” to reverse a fraudulent charge. In reality, you are sending money straight to the criminal’s account.
The Tactic: Imposters pretend to be from the FBI, IRS, Social Security Administration, or local law enforcement. They claim your identity has been stolen or linked to a crime or need your help with an investigation.
The Ask: To avoid immediate arrest or to protect your assets from being frozen, they tell you to withdraw physical cash from your bank and drive to a Cryptocurrency ATM to deposit it into a “secure government wallet” via the QR code they provide.
The Tactic: These occur in fake lottery, sweepstakes, or overpayment scams. You are told you won a massive prize or are sent a fraudulent check that looks real.
The Ask: They ask you to go to a retail store, buy high-value gift cards (like Apple, Google Play, or Target), and read the numbers on the back to cover “taxes” or “fees”. Once they have the codes, the money is gone instantly.
The Tactic: Known as a Money Mule Scam, criminals recruit people through fake online job postings, romance apps, or get-rich-quick schemes.
The Ask: They will deposit money or fake checks into your account and ask you to forward a portion of those funds to a “client” or “supplier” via wire transfer, Cash App, or Western Union. When the original deposit bounces a few days later, you are left responsible for the stolen funds.
The Tactic: Scammers use high-pressure language, create a false sense of urgency, or impersonate legitimate financial institutions using spoofed phone numbers and official-looking logos
The Ask: They demand upfront payment for “processing fees” or “insurance,” or they request sensitive personal information like your Social Security number, banking details, and online login credentials.
The caller will explicitly tell you to stay on the phone with them while you go to the bank and instruct you to lie to the bank teller if they ask why, you are withdrawing or moving money.
They will ask you to read back a verification code sent to your phone. Never share this code. Banks use these to verify your identity; giving it away allows the scammer to log into your account and drain it.
They will threaten that your money will be lost forever or that the police will arrive if you hang up the phone.
If you receive an unexpected call, text, or email claiming your money is unsafe:
Remember the golden rule: Your money is perfectly safe where it is. Anyone telling you to move it to “protect it” is a scammer.
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