Rest Confident, Your Money is Safe and Secure at Kirtland Credit Union, a message from our President & CEO. Learn More

All Kirtland CU branches and locations will be closed on Thursday, July 4 in observance of Independence Day.

Due to a global tech outage, the processing of some services may be impacted today, Friday, July 19.

We are working quickly to restore service, and we appreciate your patience.

Our TellerPhone service is experiencing intermittent issues.  We are working diligently to resolve. Please use our Online and Mobile banking services. We apologize for any inconvenience.

Phishing scams are on the rise – don’t get caught! Learn how to spot scams and more at our Fraud Awareness and Prevention Center.

If you have been financially impacted by the wildfires and floods in the Ruidoso area, we have options available to help. Call us at 1-800-880-5328 to learn more.

Welcome To The Insighter!

Explore the latest happenings at Kirtland CU and learn about important topics from around the financial world. Here’s your insight! To learn about retirements, investments and financial planning, check out Invested now.

When In Doubt, Don’t Give It Out

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Don’t fall victim to a scam. 

The most common types of scams will target you through fake emails, text messages, voice calls, letters, or even someone who unexpectedly shows up at your front door. No matter which technique the scammer uses, you may be:

  • Contacted unexpectedly by phone, email, text, direct message, or pop-up requesting personal information or money. Never click a link or download an attachment from someone you don’t know. Kirtland Credit Union will never text, email or call you asking for personal or account information.
  • Pressured to act immediately with an alarming phone call, email, or text that plays with your emotions. Scammers may pose as an employee from a familiar organization, such as Kirtland Credit Union, and say a problem needs immediate attention. Do not act unless you have verified the person who has contacted you and the story or request is legitimate.
  • Asked to pay in an unusual way, like gift cards, bitcoin, prepaid debit cards, or digital currency, including Money Movement, to resolve fraud. Kirtland Credit Union will never ask you to transfer money to anyone, including yourself, and will never ask you to transfer money or withdraw cash because we detected fraud in your account.
  • Asked to provide personal or account information, such as an account verification code, bank account number, or PIN. When in doubt, don’t give it out. Kirtland Credit Union will never text, email or call you asking for an account authorization code.
  • Offered a free product or ‘get rich quick’ opportunity that seems too good to be true? If something sounds too good to be true, it probably is. Never cash a check for someone you don’t know.


If you authorize a transfer or send money to a scammer, there’s often little we can do to help get your money back.

Don't Be a Victim!

You need to know about credit union impersonation scams so you can avoid becoming a victim of these nefarious tactics.

Online and Mobile Banking will be unavailable on Thursday, May 9 from 10:00 p.m. to 6:00 a.m. Friday, May 10.