Rest Confident, Your Money is Safe and Secure at Kirtland Credit Union, a message from our President & CEO. Learn More

All Kirtland CU branches and locations will be closed on Thursday, November 28 in observance of Thanksgiving.

Phishing attempts are on the rise. Use caution if you receive a call, email, or text message that claims to be from Kirtland CU. Remember: we will never ask for your online banking access codes or credentials, or for you to transfer money. Learn more on our Fraud Awareness and Prevention Center. 

We have engaged Forvis Mazars, LLP (Attn: Bud Hollenkamp, 1801 California Street, Ste. 2900, Denver, CO 80202) to perform member verifications. Kindly compare the balance of your accounts on your September 2024 statement WITH YOUR RECORDS. If balances do not agree, please address your discrepancies directly to Forvis Mazars, LLP. Include your name, truncated account number, and an explanation of the difference noted.  A reply is not considered necessary unless a difference is noted.

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Explore the latest happenings at Kirtland CU and learn about important topics from around the financial world. Here’s your insight! To learn about retirements, investments and financial planning, check out Invested now.

‘Tis the Season to Avoid Holiday Shopping Fraud

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Holiday shopping season is upon us – and with it, of course, comes scammers and fraudsters trying to stuff their stockings with your hard-earned money and valuable private information.

Luckily, you can stay safe by exercising caution and remembering these tips while shopping for your holiday gifts:

Shop with trusted retailers

Online shopping scams are among the most common holiday shopping scams, and they can be difficult to spot if you’re targeted – the Better Business Bureau’s Online Scams Report found that 82% of those targeted in online shopping scams reported losing money as a result.

Use caution when shopping on social media sites like Facebook Marketplace, Craigslist, or NextDoor – buying directly from a person and paying with cash, cryptocurrency, gift cards, or wire transfers leaves you vulnerable to being scammed and eliminates purchase protections you would have when shopping with a reputable retailer or when using a credit card.

Avoid using public wi-fi

Open public wi-fi networks are convenient for quick browsing needs when out and about, but these same networks can be breached by criminals and then used to access your personal information if you make a purchase.

Avoid shopping, logging in to your bank account, or doing anything that involves your sensitive personal or payment information while connected to an unsecured network. If you must use public wi-fi, use a VPN (virtual private network), but it’s still best to avoid public wi-fi altogether.

Verify website URLs

Scammers create fake websites that look like legitimate retailers – make sure that the website you are on is secure (that the address starts with https://) and that you don’t click on links in unsolicited emails or text messages.

Safeguard your passwords

To help minimize risk, use unique passwords for each of your accounts – that way, if one password is compromised, it won’t put your other accounts at risk.

If creating different passwords for each account is too much work, a password manager can help – then you just need to remember the master password and the manager will do the rest.

Additionally, it’s a good idea to turn on multifactor authentication for any account that supports it, especially for accounts that have payment or financial information associated with them. It adds another step to logging in, but it’s a step that can prevent your accounts from being accessed by unwanted persons. (It’s important to note: never share your passcodes generated through multifactor authentication with anyone who asks – and if anyone does ask, that’s a red flag that they are a scammer trying to access your account.)

Pay with your phone

Using digital wallet apps like Apple Pay or Google Pay helps to keep your card information secure by keeping your information private – they use unique transaction codes instead of your actual card number, so it’s never shared with merchants or put on servers. You can set up your Kirtland CU credit or debit card in Apple Pay or Google Pay and use it at any POS that supports NFC (contactless) transactions – which is now becoming more and more commonly available.

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Online and Mobile Banking are currently experiencing technical difficulties and may be intermittently unavailable. We apologize for any inconvenience this causes our members.