Rest Confident, Your Money is Safe and Secure at Kirtland Credit Union, a message from our President & CEO. Learn More

All Kirtland CU branches and locations will be closed on Monday, May 27 in observance of Memorial Day.

Kirtland Credit Union will never ask you to provide, update, or verify personal or account information through an unsolicited email, phone call, or text message.

We will NEVER ask for your online banking access codes, credentials or for you to transfer money.

If you receive an unsolicited email, phone call, or text message, DO NOT RESPOND. Notify us at (505) 254-4369 or 1-800-880-5328.

Learn more about fraud awareness and prevention at our Security Center page.

Concerned about how a government shutdown may impact you? Call us at 1.800.880.5328 to discuss your needs.

Welcome To The Insighter!

Explore the latest happenings at Kirtland CU and learn about important topics from around the financial world. Here’s your insight! To learn about retirements, investments and financial planning, check out Invested now.

This Fall’s Top 10 Suspicious Work E-mail Subjects

By Ashleigh, K-Staff

Facebook
Twitter
LinkedIn

COVID-19 remains a popular target for attackers looking to trick users into clicking malicious links. 

6 Psychological Tricks Used By COVID-19 Scammers

“During this pandemic, we’ve seen malicious hackers preying on users’ biggest weak points by sending messages that instill fear, uncertainty and doubt,” said Stu Sjouwerman, CEO, KnowBe4. “Our Q3 report confirms that coronavirus-related subject lines have remained their most promising attack type, as pandemic conditions weaken judgment, and lead to potentially detrimental clicks.”

This Fall’s Top 10 Suspicious Work E-Mail Subjects:

  • Payroll Deduction Form
  • Please review the leave law requirements
  • Password Check Required Immediately
  • Required to read or complete: “COVID-19 Safety Policy”
  • COVID-19 Remote Work Policy Update
  • Vacation Policy Update
  • Scheduled Server Maintenance — No Internet Access
  • Your team shared “COVID 19 Amendment and Emergency leave pay policy” with you via OneDrive
  • Official Quarantine Notice
  • COVID-19: Return To Work Guidelines and Requirements

As is often the case with malicious emails, many of these emulate actual e-mails you may receive, but the key difference is that the legitimate e-mails won’t usually have the red flags everyone should always be on the lookout for:

Red Flags

  • Unsolicited Attachments and Links – E-mails containing unsolicited attachments or links—don’t open or click these!
  • Urgent Response – E-mails requesting urgent action regarding some previously unknown matter
  • Unusual E-Mail Address – The display name on an e-mail isn’t necessarily the e-mail address. So even if the sender appears to be “HR Department”, check the e-mail address. A scam address will likely not match exactly.

As with all scams, resist urgent calls to action to click links, send money, or enter any personal information. Verify any e-mail you receive directly with the purported sender. If you do click or enter any information based on a potentially fraudulent email you receive in a work inbox, inform your employer as soon as possible.

Kirtland FCU is an equal housing lender. Membership eligibility required. See a representative for complete details. Loan subject to credit approval. Financing available for New Mexico properties only. As with all lending services, full disclosures, terms, and conditions will be supplied with your mortgage or home equity disclosures.

Don't Be a Victim!

You need to know about credit union impersonation scams so you can avoid becoming a victim of these nefarious tactics.

Online and Mobile Banking will be unavailable on Thursday, May 9 from 10:00 p.m. to 6:00 a.m. Friday, May 10.