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We have engaged FORVIS, LLP (Attn: Jeff Rosno, 1801 California Street , Ste. 2900, Denver, CO 80202) to perform member verifications. Kindly compare the balance of your accounts on your December 2022 statement WITH YOUR RECORDS. If balances do not agree, please address your discrepancies directly to FORVIS, LLP. Include your name, truncated account number, and an explanation of the difference noted.  A reply is not considered necessary unless a difference is noted.

Kirtland CU branches and the Member Contact Center will be closed on Monday, February 19 in observance of Presidents’ Day.

Our 2024 Annual Meeting will be held on Tuesday, March 26 at 5:00 p.m. >> Click to learn more

Kirtland Credit Union will never ask you to provide, update, or verify personal or account information through an unsolicited email, phone call, or text message. If you receive an unsolicited email, phone call, or text message, DO NOT RESPOND. Notify us at (505) 254-4369 or 1-800-880-5328.

Online and Mobile Banking are intermittently unavailable. We are working to resolve the issue and apologize for any inconvenience.

If you may experience financial hardship related to the government shutdown, we’re here to help. Call 1.800.880.5328 or visit one of our branch locations for more information.

Welcome To The Insighter!

Explore the latest happenings at Kirtland CU and learn about important topics from around the financial world. Here’s your insight! To learn about retirements, investments and financial planning, check out Invested now.

The Unemployment Usurper

By Ashleigh, K-Staff

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Six months in, the COVID-19 pandemic in the United States has devastated the economy with business closures resulting in lost jobs for a record number of people. In fact, as of the end of July, a staggering 28.2 million people claimed unemployment benefits. Last year, 1.6 million people claimed unemployment in the same time period.
 
For those who have been affected, unemployment benefits are lifeline. Indeed, through the federal CARES Act as well as various state efforts, unemployment benefits have received a boost in recent months. But the exponential increase in unemployment claims, coupled with several state and federal actions design to make applying for unemployment easier, has resulted in an explosion of fraudulent unemployment claims.

How this scam works

The Unemployment Usurper uses stolen personally identifying information—a Social Security number, birth date, name, address, etc.—to fraudulently apply for and receive unemployment benefits in the name of the victim. The incidence of this scam has increased so quickly that the FBI and the Federal Trade Commission have both recently issued warnings to be on alert for this scam.

The imposter may obtain personal information through a variety of methods—data breaches, phishing e-mails and phone calls, public websites, social media accounts, and physical theft of data. Often, the criminal will file the claim under the false identity and set up payments to drop into an account they themselves control.

Victims only learn about the fraud when applying to receive their unemployment benefits, when they receive a notice from their state unemployment benefits office or their employer if currently employed. Red flags that you’ve been targeted in this scam include: 

  • Communication regarding unemployment insurance forms when you have not applied for benefits
  • Unauthorized transactions on your bank or credit card statements related to unemployment benefits
  • Fees involved with filing or qualifying for insurance
  • Unsolicited inquiries related to unemployment benefits
  • Fictitious website and social media pages mimicking those of government agencies.
 

If you are alerted to this activity and you haven’t applied for benefits, it’s likely your information has been stolen and employed in this scam. The benefits may be long gone, but you will need to move quickly to protect your finances and credit from further impacts. 

  1. Report the fraud to your employer
  2. Report the fraud to your state unemployment benefits agency (click here for New Mexico’s Department of Workforce Solutions).
  3. Report the fraud to the FTC.

How to avoid this scam

The key to avoid becoming a victim of this scam is to stay in control of your personal information as much as possible. Familiarize yourself with the various methods scammers use to obtain your data so you can be on the lookout. 

  • Be wary of calls, messages, e-mails, letters, and website that ask you to provide your personal information or financial data—especially birth dates and Social Security numbers. Watch for links in e-mails as well. Just because a website looks legitimate doesn’t mean it is. When in doubt, start a new session in your browser and type the website name in directly
  • Monitor your accounts. Enroll in Online Banking to keep a 24/7 eye on your accounts and set up alerts to notify you of unusual withdrawals and activity.
  • Go paperless. Mailbox theft is common. Keep your statements and other information out of the hands of criminals by opting into electronic statements wherever possible.
  • Check your credit report. You can do this for free once a year at AnnualCreditReport.com.
  • Report unusual activity to your financial institutions, credit card providers, and the IRS. You should also consider notifying the FBI of fraudulent or suspicious activities through the Internet Crime Complaint Center.

Don't Be a Victim!

You need to know about credit union impersonation scams so you can avoid becoming a victim of these nefarious tactics.

Online, Mobile, and Telephone Banking will be unavailable on Sunday, December 17 from 12:00-5:00 a.m. MST.