Rest Confident, Your Money is Safe and Secure at Kirtland Credit Union, a message from our President & CEO. Learn More

We have engaged FORVIS, LLP (Attn: Jeff Rosno, 1801 California Street , Ste. 2900, Denver, CO 80202) to perform member verifications. Kindly compare the balance of your accounts on your December 2022 statement WITH YOUR RECORDS. If balances do not agree, please address your discrepancies directly to FORVIS, LLP. Include your name, truncated account number, and an explanation of the difference noted.  A reply is not considered necessary unless a difference is noted.

Kirtland CU branches and the Member Contact Center will be closed on Monday, February 19 in observance of Presidents’ Day.

Credit and debit card fraud is on the rise. Please monitor your account activity for any unusual transactions. >> Learn more

Kirtland Credit Union will never ask you to provide, update, or verify personal or account information through an unsolicited email, phone call, or text message. If you receive an unsolicited email, phone call, or text message, DO NOT RESPOND. Notify us at (505) 254-4369 or 1-800-880-5328.

If you may experience financial hardship related to the government shutdown, we’re here to help. Call 1.800.880.5328 or visit one of our branch locations for more information.

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Setting Up Card Management

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Credit and debit card fraud is on the rise.

That’s why it’s more important than ever to monitor your accounts closely so you can report unusual activity as quickly as possible.

The best way to monitor your accounts is to activate card notifications. This provides instant notification when a transaction occurs on your credit or debit card.

Here’s how you can turn on notifications for your credit or debit card:

Online Banking Instructions for Activating & Managing Card Notifications

Online Banking

1. Log in to Online Banking by clicking the Login button at the top right corner of our website, and enter your user ID and password.

2. Click on Card Management in the Online Banking navigation bar.

3. Choose Alerts and Controls for the card you want to receive notices about. You can adjust your notifications by merchant type, transaction type, location type, or set spend limits for your card.

4. Choose Delivery Options to turn on push notifications, SMS notifications, and email notifications. You should now receive an alert for any transaction that meets the criteria you have set in Alerts and Controls.

Mobile Banking Instructions for Activating & Managing Card Notifications

1. Open the Kirtland CU mobile app and log in to Mobile Banking with your credentials.

2. Tap on More to access additional options.

3. Tap on Manage Cards.

4. Tap on View All to reveal Alerts & Controls.

5. Tap on Alerts and Controls to set up transaction alerts.

6. Tap on Delivery Options to turn on notifications for your device.

If you notice anything out of the ordinary in your account history:

  • Turn off your credit or debit card within Card Management in Online or Mobile Banking by toggling the Card Active switch to OFF. This will prevent additional transactions from being executed without your permission.
  • Speak with us over the phone at 1-800-880-5328 or at one of our branches for further assistance.

Don't Be a Victim!

You need to know about credit union impersonation scams so you can avoid becoming a victim of these nefarious tactics.

Online, Mobile, and Telephone Banking will be unavailable on Sunday, December 17 from 12:00-5:00 a.m. MST.