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We have engaged FORVIS, LLP (Attn: Jeff Rosno, 1801 California Street , Ste. 2900, Denver, CO 80202) to perform member verifications. Kindly compare the balance of your accounts on your December 2022 statement WITH YOUR RECORDS. If balances do not agree, please address your discrepancies directly to FORVIS, LLP. Include your name, truncated account number, and an explanation of the difference noted.  A reply is not considered necessary unless a difference is noted.

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Explore the latest happenings at Kirtland CU and learn about important topics from around the financial world. Here’s your insight! To learn about retirements, investments and financial planning, check out Invested now.

Scam Alert: The ATM Favor

By Ashleigh, K-Staff

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How this scam works

You’re at the ATM when a stranger pulls up, looking concerned.

“Can you do me a huge favor?” he says. “I don’t have a bank account, but my friend wrote me a check, and I gotta cash it right away. Can you deposit it in your account, and then pull out the money for me?”

What is a good Samaritan to do? You decide to deposit the check at the ATM, then withdraw the amount of the check to give to him. He walks away happy with hundreds of your dollars in his pocket.

The next afternoon, the check bounces. 

You’ve given this thief your own money and may now owe your financial institution fees associated with the bounced check. The thief is long gone. And since you properly withdrew the money, you have little to no recourse to recoup those funds. This increasingly common ATM scam plays on your urge to be helpful and kind, to look out for your fellow neighbor. But depositing checks from strangers is a risky business, even without this suspicious request to convert them into cash.
 
That is because the depositing of any check triggers a hold procedure based on the type and amount of the check; the funds will not be immediately available. At Kirtland FCU, processing occurs nightly for any check deposited before 3:30 p.m. local time. Checks deposited at night will not process until the next business day. By the time this processing occurs and the check bounces, so has the thief.
 
How you can avoid this scam

If a stranger asks you to cash a check for them, the simple answer is, “No.”
 
If this occurs while you’re at an ATM, leave the area immediately and report the incident to the institution that owns the ATM. 


NEVER deposit a check from a someone who don’t know and trust.
 
NEVER immediately withdraw money for such a check.
 
ALWAYS be aware of your surroundings when using an ATM. Thieves like this will be waiting for a potential victim.
 
ALWAYS report suspicious activity at an ATM to its associated financial institution.
 

If you need help or have a question, contact our Member Contact Center at 1-800-880-5328.

Don't Be a Victim!

You need to know about credit union impersonation scams so you can avoid becoming a victim of these nefarious tactics.

Online, Mobile, and Telephone Banking will be unavailable on Sunday, December 17 from 12:00-5:00 a.m. MST.