Rest Confident, Your Money is Safe and Secure at Kirtland Credit Union, a message from our President & CEO. Learn More

All Kirtland CU branches and locations will close at 12:00 noon on Tuesday, December 24 and remain closed on Wednesday, December 25 in observance of Christmas Day.

FRAUD ALERT: Have you received a text message asking to verify a fraudulent transaction? Do not click on that link or call the phone number on your text message. Scammers are using a variety of messages and techniques to gain access to your account. Learn how to protect yourself on our Fraud Awareness and Prevention Center.

If you may experience financial hardship related to the government shutdown, we’re here to help. Call 1.800.880.5328 or visit one of our branch locations for more information.

Welcome To The Insighter!

Explore the latest happenings at Kirtland CU and learn about important topics from around the financial world. Here’s your insight! To learn about retirements, investments and financial planning, check out Invested now.

Scam Alert: The ATM Favor

By Ashleigh, K-Staff

Facebook
Twitter
LinkedIn

How this scam works

You’re at the ATM when a stranger pulls up, looking concerned.

“Can you do me a huge favor?” he says. “I don’t have a bank account, but my friend wrote me a check, and I gotta cash it right away. Can you deposit it in your account, and then pull out the money for me?”

What is a good Samaritan to do? You decide to deposit the check at the ATM, then withdraw the amount of the check to give to him. He walks away happy with hundreds of your dollars in his pocket.

The next afternoon, the check bounces. 

You’ve given this thief your own money and may now owe your financial institution fees associated with the bounced check. The thief is long gone. And since you properly withdrew the money, you have little to no recourse to recoup those funds. This increasingly common ATM scam plays on your urge to be helpful and kind, to look out for your fellow neighbor. But depositing checks from strangers is a risky business, even without this suspicious request to convert them into cash.
 
That is because the depositing of any check triggers a hold procedure based on the type and amount of the check; the funds will not be immediately available. At Kirtland FCU, processing occurs nightly for any check deposited before 3:30 p.m. local time. Checks deposited at night will not process until the next business day. By the time this processing occurs and the check bounces, so has the thief.
 
How you can avoid this scam

If a stranger asks you to cash a check for them, the simple answer is, “No.”
 
If this occurs while you’re at an ATM, leave the area immediately and report the incident to the institution that owns the ATM. 


NEVER deposit a check from a someone who don’t know and trust.
 
NEVER immediately withdraw money for such a check.
 
ALWAYS be aware of your surroundings when using an ATM. Thieves like this will be waiting for a potential victim.
 
ALWAYS report suspicious activity at an ATM to its associated financial institution.
 

If you need help or have a question, contact our Member Contact Center at 1-800-880-5328.

Let's Make Friends

Share the love! Get $200 for you and your friend for each qualified referral you make.

Online and Mobile Banking are currently experiencing technical difficulties and may be intermittently unavailable. We apologize for any inconvenience this causes our members.