Rest Confident, Your Money is Safe and Secure at Kirtland Credit Union, a message from our President & CEO. Learn More

We have engaged FORVIS, LLP (Attn: Jeff Rosno, 1801 California Street , Ste. 2900, Denver, CO 80202) to perform member verifications. Kindly compare the balance of your accounts on your December 2022 statement WITH YOUR RECORDS. If balances do not agree, please address your discrepancies directly to FORVIS, LLP. Include your name, truncated account number, and an explanation of the difference noted.  A reply is not considered necessary unless a difference is noted.

Friday, March 15: the Kirtland CU branch on KAFB is CLOSED. We apologize for any inconvenience. Please visit our nearest Gibson branch for assistance.

Kirtland Credit Union will never ask you to provide, update, or verify personal or account information through an unsolicited email, phone call, or text message. If you receive an unsolicited email, phone call, or text message, DO NOT RESPOND. Notify us at (505) 254-4369 or 1-800-880-5328.

Online and Mobile Banking are intermittently unavailable. We are working to resolve the issue and apologize for any inconvenience.

Concerned about how a government shutdown may impact you? Call us at 1.800.880.5328 to discuss your needs.

Welcome To The Insighter!

Explore the latest happenings at Kirtland CU and learn about important topics from around the financial world. Here’s your insight! To learn about retirements, investments and financial planning, check out Invested now.

Ring, Ring: It’s Not The IRS Calling


The next season is quickly approaching – Tax Season that is! Tax Day this year is April 18, 2023, and as you get your paperwork together, there is one more thing to keep in mind – tax scammers.

Unfortunately, due to the rather stressful circumstances of taxes, this leaves many people vulnerable, and it’s easy for scammers to target their victims.

One popular way scammers have been targeting their victims is by phone. These callers will claim to be an IRS employee and will use fake names and identification numbers. They can be determined, aggressive and intimidating – tactics they’ll use to scare you into paying or giving up personal information.

Here are a few examples of common ways a scammer will try to take advantage of you over the phone.

"I will cancel your Social Security number if you don't pay me"

Make no mistake, this is a scam. A recent scam that’s on the rise is victims will receive a phone call or voicemail claiming that you have overdue taxes. The caller will threaten that because of your outstanding taxes, your SSN will be cancelled. This can be scary to hear and that’s the point, the scammer is trying to scare you into giving up personal information. The best thing to do in this situation is just to hang up.

"Your identity has been stolen"

In this scam, a criminal will call claiming that they are an IRS agent. They will then tell you that your identity has been stolen and it was used to make fake bank accounts. The scammer will tell the victim to buy gift cards to close the accounts. If anyone ever asks you to buy or pay exclusively with gift cards to solve a problem, that is a red flag, and you’ll likely know immediately this is a scam.

"If you don't call us back, we'll arrest you"

When a scammer leaves a voicemail claiming to be the IRS, their goal is to have you call them back, and they will be as intimidating as possible. One common tactic is saying that you’ll be arrested if you don’t return their call. This is enough to cause anyone to have a small panic attack. Take a second to collect yourself and realize that this is a scam.

Important reminders to keep in mind

The IRS will NEVER:

  • Ask for immediate payment via gift card or wire transfer
  • Threaten to immediately bring in local police or law enforcement groups for not paying
  • Demand payment without a chance for questioning or to appeal the amount due
  • Call unexpectedly

What to do if you receive one of these phone calls:

  • Take note of the number and hang up immediately.
  • Report the call to TIGTA with their IRS impersonation scam form or by calling 800-355-4484.
  • Report the number to [email protected] and be sure to put “IRS Phone Scam” in the subject line.

Also keep in mind that Kirtland Credit Union will NEVER call you unexpectedly asking for personal information.

Don't Be a Victim!

You need to know about credit union impersonation scams so you can avoid becoming a victim of these nefarious tactics.

Online, Mobile, and Telephone Banking will be unavailable on Sunday, December 17 from 12:00-5:00 a.m. MST.