Rest Confident, Your Money is Safe and Secure at Kirtland Credit Union, a message from our President & CEO. Learn More

Our NEW digital banking platform is now available. Click here to learn more.
All Kirtland CU branches and locations will be closed on Thursday, June 19 in observance of Juneteenth.

Fraud Alert: If you receive a call or text asking to verify a fraudulent transaction, do not respond, call unfamiliar numbers, or click suspicious links. Contact us directly using trusted methods.

Use caution if you receive a call, email, or text message that appears to be from Kirtland Credit Union. Don’t click on links or call phone numbers in unsolicited messages. Remember: We will NEVER ask for your online banking access codes, credentials or for you to transfer money.

If you may experience financial hardship related to the government shutdown, we’re here to help. Call 1.800.880.5328 or visit one of our branch locations for more information.

Bank Anywhere, Anytime, with Kirtland CU's Digital Banking

Manage all of your accounts on one platform, securely accessible from your computer, laptop, or mobile phone.

Banking, reimagined – experience freedom with our
new Digital Banking platform

Account Access

View account balances, transaction history, and statements.

Make Transfers

Transfer funds between accounts, including internal and external transfers.

Bill Payment

Pay bills through bill pay services.

Card Management

Manage debit and credit cards, including locking cards and setting spending limits.

Mobile Deposits

Deposit checks using your smartphone.

Alerts & Notifications

Set up email and text alerts for account activity.

Unlock the Power of Digital Banking

SavvyMoney®

We have made it easy for members to monitor and check their credit scores and reports! This free tool is now available in Digital Banking.

SavvyMoney® is a comprehensive credit score program in our Digital Banking Solution that instantly provides you with free credit score analysis, monitoring, credit alerts, and personalized offers—all in one dashboard.

This invaluable tool can start shaping your financial future to align with your goals. Not only can you access your most recent credit score with no repercussions, but SavvyMoney® helps you understand each factor that influences your credit score and even offers the ability to easily dispute any errors you may come across on your credit report.

Frequently Asked Questions

To view the information for each topic, please click on the topic’s button.

  1. Download the Kirtland CU App
  2. Install Kirtland CU Mobile App
  1. Download the Kirtland CU App
  2. Install Kirtland CU Mobile App

Staying up to date on the latest browser and mobile OS releases ensures your member experience is as secure as possible.

  • Supported Browsers: Chrome, Firefox, Edge, Safari (two latest versions)
  • Supported Devices: Android newest 2 versions, Apple iOS newest 2 version
  • Device Operating Systems: Mac OS 11 or higher, Windows 10 v 22H2 or higher, Windows 11 or higher

Yes. It features a fresh and modern design with a personalized dashboard that gives you an organized overview of your accounts. You get a consistent experience whether you are using the mobile app or online banking.

Yes. You can navigate to Documents and Statements to view your statements as well as your tax documents.

The upgraded system is very secure. We employ:

  • Multi-factor authentication
  • End-to-end encryption
  • Secure device enrollment
  • Regular security updates
  • Real time fraud monitoring

Remember to:

  • Regularly update your app
  • Keep your login credentials confidential
  • Never share a username, password, or one-time passcode with anyone
  • Maintain up-to-date contact information

If you notice any suspicious activity, please call our Contact Center at 1-800-880-5328 immediately.

A unique one-time passcode is sent via text message, call, or email to the phone number or email we have on file for your account. This code is your key to accessing our new Digital Banking.

Never share this code with anyone.

To protect your account and personal information, it is vital that you do not share your one-time passcode with anyone.

Kirtland Credit Union will never contact you asking for your one-time passcode. If you receive such a request, it is a fraudulent attempt to gain access to your account. Hang up or don’t respond to the text and reach out to us directly.

Remember:

  • Do not share your one-time passcode with anyone.
  • Kirtland Credit Union will never ask for your one-time passcode.
  • Keep your phone number updated with us to ensure you receive your one-time passcode.

Upon your first log in, you will be required to validate your identity using text, call, or email.

You must receive a one-time passcode for your first log in.

After your first login, you can navigate to Security, and then Validation to see the additional options.

 

Your New Digital Banking Experience Starts Now!

Improving your online banking and mobile experience.