Rest Confident, Your Money is Safe and Secure at Kirtland Credit Union, a message from our President & CEO. Learn More

We have engaged FORVIS, LLP (Attn: Jeff Rosno, 1801 California Street , Ste. 2900, Denver, CO 80202) to perform member verifications. Kindly compare the balance of your accounts on your December 2022 statement WITH YOUR RECORDS. If balances do not agree, please address your discrepancies directly to FORVIS, LLP. Include your name, truncated account number, and an explanation of the difference noted. A reply is not considered necessary unless a difference is noted.

Friday, March 15: the Kirtland CU branch on KAFB is CLOSED. We apologize for any inconvenience. Please visit our nearest Gibson branch for assistance.

Kirtland Credit Union will never ask you to provide, update, or verify personal or account information through an unsolicited email, phone call, or text message. If you receive an unsolicited email, phone call, or text message, DO NOT RESPOND. Notify us at (505) 254-4369 or 1-800-880-5328.

Online and Mobile Banking are intermittently unavailable. We are working to resolve the issue and apologize for any inconvenience.

Concerned about how a government shutdown may impact you? Call us at 1.800.880.5328 to discuss your needs.

ROUTING NUMBER: 307070050

Welcome To The Insighter!

Explore the latest happenings at Kirtland CU and learn about important topics from around the financial world. Here’s your insight! To learn about retirements, investments and financial planning, check out Invested now.

7 Ways To Catch A Phish

July 26, 2019

By The Security Team

Fraud, Insighter, Security

Have you received a phishing e-mail? Odds are, you have!

Phishing e-mails are e-mails built to look like an official e-mail from an official company. Are you sure that e-mail from UPS is actually from UPS? (Or Costco, BestBuy, or another of the myriad unsolicited emails you receive every day?) Companies and individuals are often targeted by cyber criminals via e-mails designed to look like they came from a legitimate bank, government agency, social networking site, or organization.

Like this one, designed to look like an alert from Netflix:

These fake e-mails often tell a story to trick you into clicking on a link or opening an attachment. These stories are designed to create a sense of urgency or may dangle some other type of bait.

These fake e-mails often tell a story to trick you into clicking on a link or opening an attachment. These stories are designed to create a sense of urgency or may dangle some other type of bait.

Once you’ve clicked—taken the “bait”—the scammer may continue the attack by asking you to enter personal or account information, providing a login screen that captures your login information, or by launching/downloading a virus or malware to your device or computer.

How to Spot a Phish

So, how can you tell if an e-mail is legitimate? It can be difficult to tell; a good phishing e-mail will use a name and logo you already trust. But phishing e-mails also:

Use generic greetings. Examples include “Dear Netflix Customer” or “Hi” with no personalization. In the Netflix example, the generic greeting is simply “Dear”. If you do business with Netflix, odds are that any e-mail regarding your account will have your name on it.
Impart a sense of urgency. They may tell you that your account is on hold or suspended until you update account information.
Offers links or asks you to click in the e-mail to proceed.
Have improper grammar, punctuation, and spelling. Not all phishing e-mails have formatting and grammar issues, but many do. If you spot an issue, you should be very suspicious.
May be from a company with whom you have no business. This may be the biggest red flag of all. If you don’t have an account with Netflix, you should never receive e-mail from them.
May have a domain that doesn’t match the official company address. Instead of @Netflix.com, the domain may look like @NetflixCustomers.net or some similar play on the company name.

How to Protect Yourself

Already clicked on an e-mail like this? It happens! The goal now is to mitigate your risk. If you have clicked on a suspected phishing e-mail and think the scammer has your personal information, visit IdentityTheft.gov to see the specific steps to take based on the information you lost. If you think you clicked on a link or opened an attachment that downloaded harmful software, update your computer’s security software and then run a security scan.

Remember, a legitimate business will never request sensitive information via e-mail. If you’re suspicious, follow up with the company yourself, outside of the suspicious e-mail.

Accounts

Member Services

Help & Support

About

On The Go

Apple

Android

Connect With Us

Routing Number: 307070050

6440 Gibson Blvd. SE, Albuquerque, NM 87108

Federally insured by NCUA Equal Opportunity Lender

THIRD PARTY LINK DISCLOSURE: We may provide links to third party sites, independent from Kirtland Federal Credit Union. These links are provided only as a convenience. Kirtland Federal Credit Union does not manage the operation, content or any links contained inside of the website you are about to enter. The privacy and security policies of the site may differ from those of Kirtland Federal Credit Union.

Don't Be a Victim!

You need to know about credit union impersonation scams so you can avoid becoming a victim of these nefarious tactics.

Online, Mobile, and Telephone Banking will be unavailable on Sunday, December 17 from 12:00-5:00 a.m. MST.

Member Login

Credit Card Rewards Points

REDEEM NOW